shipping & delivery
We provide same-day delivery for gifts orders made before 1 PM.
Our delivery is a standard timing between 9 AM to 5 PM and for specific time frame request must be made directly to our team(Subject to approval) via WhatsApp.
We do provide shipping of our acrylic products nationwide.
returns & exchanges
Return & refund policy
All orders paid cannot be cancelled or transferred and no refund once part/full payment has been made. However, on a case to case basis, we will review such case and issue a voucher code, in lieu of refund. After a delivery is made, and there is any question pertaining to the quality of the flowers, customer should contact us immediately and raise the matter for discussion. All claims must be made within 24 hours of delivery. No refund, claim or replacement issues will be entertained after this time frame. No refund, claim or replacement is to be made due to improper care, on the part of the recipient.
Our standard delivery time frame is 9AM-5Pm. Due to the large number of deliveries, we are unable to estimate. However, our runners will deliver ASAP and will contact each receiver once nearby.
Unfortunately as of now, we do not have tracking services for our deliveries. However you may contact our team and we will try our best to get the latest update.
Currently we are based in Subang Jaya, Selangor